We offer FREE SHIPPING in the contiguous USA (the lower 48 states in North America). Books are shipped via USPS Media Mail.
Special Request Shipping: If you would like to request expedited, international, or shipping that is not within the contiguous United States (such as military), please contact us. Also, if you would like to order in bulk (over 10 copies), please contact us about bulk rates.
For your security, peace of mind, and convenience, we process payments securely using Square. Square is a secure and reliable ‘third-party’ payment processor.
How Square Works
Square is an electronic payment processor that allows customers to send money securely without divulging your bank information to the merchant. Making payments with Square is free of charge for the customer. The business receiving the money is responsible for paying any Square transaction fees.
Refunds & Returns
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Any virtual/digital/downloadable product
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
7020 Fox Meadow
Rockford, MI 49341
To return your product, you should mail your product to:
7020 Fox Meadow
Rockford, MI 49341
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.
Purchasing in bulk (defined as over 10 copies of the book in a single purchase) and shipping services for bulk purchases may incur special pricing. Please contact us for rates for your desired purchase amount (number of copies of the book) plus the location you wish to ship to.